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Managing Repairs, Inspections, and Accommodations: Essential Guide for Property Managers

Effective property management is crucial for maintaining rental properties and ensuring tenant satisfaction. This comprehensive guide, based on the "Managing Repairs, Inspections, and Accommodations" presentation, covers essential aspects of property management, including inspections, repairs, and reasonable accommodations. Whether you're a seasoned property manager or new to the field, this article will provide valuable insights and actionable tips to optimize your property management practices.

Rental repairs
Rental repairs

Inspections


Regular inspections are vital for maintaining the condition of rental units and ensuring compliance with lease agreements. Here are key points to consider:


  • Frequency of Inspections: Conduct inspections at move-in, move-out, and periodically during tenancy.

  • Preparation: Have essential tools ready, such as light bulbs, outlet testers, smoke alarms, and cameras.

  • Move-In Inspections: Coordinate with tenants to document the condition of the property and address any discrepancies.

  • Move-Out Inspections: Ensure all belongings are removed and document any damage beyond normal wear and tear.

  • During Tenancy: Provide adequate notice to tenants and involve them in the scheduling process. Use checklists to ensure thorough inspections.


Managing Repairs


Timely and effective repairs are crucial for maintaining tenant satisfaction and property value. Consider the following:


  • Licensed Professionals: Hire licensed and bonded professionals for high-quality work.

  • Handyman Services: Use handymen for smaller jobs and emergency repairs.

  • Owner Repairs: Owners can perform certain repairs but should avoid plumbing and electrical work.

  • Tenant Repairs: Generally not recommended due to liability concerns.


Repair Process


  • Initial Response: Acknowledge repair requests promptly and communicate the repair plan to tenants.

  • Essential Services: Prioritize repairs for essential services like heating, plumbing, and electricity.

  • Documentation: Keep detailed records of all communications, before and after photos, and final invoices.


Reasonable Accommodations


Property managers must provide reasonable accommodations for tenants with disabilities. Key points include:


  • Definition: Changes to rules, policies, or services to afford equal opportunity for tenants with disabilities.

  • Examples: Wheelchair ramps, visual smoke alarms, reserved parking spaces, and more.

  • Verification: Request verification only if the disability and need for accommodation are not obvious.

  • Costs: Tenants may be required to cover the costs of alterations and restoration at move-out.


Conclusion


Effective property management involves regular inspections, timely repairs, and accommodating tenants' needs. By following the guidelines outlined in this article, property managers can ensure their rental properties are well-maintained and tenants are satisfied.



To gain more in-depth knowledge and practical tips, register for the next live class on "Managing Repairs, Inspections, and Accommodations" here.



For those who prefer to learn at their own pace, purchase the video of the last class here.


By leveraging these resources, property managers can enhance their skills and effectively manage their rental properties.


References

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Portland Area Rental Owners Association

12725 SW Millikan Way
Suite 300
Beaverton, OR 97005

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