top of page

Collecting Tenant Debts: Essential Strategies for Property Managers

Managing tenant debts is a critical aspect of property management. This comprehensive guide covers essential strategies for collecting tenant debts effectively. Whether you're dealing with delinquent debts, disputed accountings, or post-judgment collections, this article provides actionable insights to help you navigate the complexities of tenant debt collection.

Rental home on cash
Rental home on cash

Common Tenant Violations


One of the most frequent issues property managers face is delinquent debt. It's crucial to determine if these debts violate lease agreements and whether separate late fees are applicable. Implementing a reasonable late fee, typically around 5% of the debt, can incentivize timely payments. Consider offering payment plans, as even small payments can be beneficial. Remember, the best collection agencies have a 25% collection rate with tenant debts.


Disputed Accountings


When tenants dispute accountings, request written specifications of disputed items and relief sought. Evaluate if the amount is worth pursuing in court and consider partial refunds if feasible. If tenants ignore notices or respond negatively, don't give up. Establish clear deadlines for move-out accountings and be willing to accept reduced amounts or payment plans.


Collecting Debts


Decide if the debt is collectible by checking for bankruptcy filings and assessing the tenant's financial situation. Start with a demand letter, including all necessary details such as the creditor's name, nature of the debt, exact amount owed, and consequences of non-payment. If no agreement is reached, file in small claims court, ensuring all claims are included and documentation is complete.


Post-Judgment Collection


For Section 8 tenants, up to $5,000 can be recovered from the state. Use demand letters and orders of appearance to gather information about the debtor's assets. If the debtor fails to appear, a bench warrant can be issued. Serve writs of garnishment to the debtor, ensuring all details match bank accounts and employment records.


Legal Boundaries


Adhere to laws governing debt collection practices. Maintain professional communication, avoid threats, and refrain from informing employers about the debt. Report bad debts to credit bureaus like Experian, TransUnion, and Equifax.


Collection Agencies


Consider using collection agencies that handle all aspects of debt recovery, from court filings to garnishments. They typically keep 25-50% of the recovered amount but manage the entire process, including filing liens against assets.


Conclusion


Effective tenant debt collection requires a strategic approach, from understanding lease violations to navigating legal boundaries. By implementing these strategies, property managers can improve their debt recovery rates and maintain positive tenant relations.


Register for the Next Live Class

Join us for the next live session of "Collecting Tenant Debts" to gain deeper insights and practical tips. Click here for the upcoming webinars.


Purchase the Video of the Last Class

Missed the last session? Purchase the video recording to access valuable training and information. Buy the video here.


References

Comments


Portland Area Rental Owners Association

12725 SW Millikan Way
Suite 300
Beaverton, OR 97005

bottom of page